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Customer Success Engineer

Company: VirtualVocations
Location: Irvine
Posted on: November 12, 2024

Job Description:

A company is looking for a Customer Success Engineer - Public Sector.



Key Responsibilities

Act as a trusted advisor for new customers, ensuring a smooth transition from sales to post-sales
Develop a deep understanding of the platform features to maximize customer engagement and value
Project manage customer integration strategies and create training documentation for onboarding


Required Qualifications

3 - 5 years of experience in customer advocacy and engagement in post-sales or consulting
Experience in a technical position
Experience working in or supporting the Public Sector
Knowledge of data engineering platforms (e.g., Splunk, Elastic, Datadog)
Familiarity with major cloud providers (AWS, Azure, GCP)

Keywords: VirtualVocations, Paramount , Customer Success Engineer, Engineering , Irvine, California

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