Manager Workforce

Company: VirtualVocations
Location: Long Beach
Posted on: November 9, 2024

Job Description:

A company is looking for a Manager, Workforce to oversee workforce management functions.

Key Responsibilities

Manage forecasting, scheduling, work routing, and service level management
Evaluate staffing needs and make necessary adjustments based on work volume
Develop policies and procedures for the workforce department

Required Qualifications

Bachelor's degree or equivalent experience
5+ years of experience, preferably in Workforce Management
Experience in long-range planning and real-time service level management
Ability to analyze work performance against company objectives
Understanding of translating business requirements into system requirements

Keywords: VirtualVocations, Paramount , Manager Workforce, Executive , Long Beach, California

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