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Healthcare Navigation Support Coordinator

Company: VirtualVocations
Location: Signal Hill
Posted on: November 15, 2024

Job Description:

A company is looking for a Healthcare Navigation Support Coordinator to manage provider research and coordinate medical services for members.



Key Responsibilities

Research provider accessibility and coordinate appointments for members
Streamline member experience by managing logistics and communications
Track and document actions taken using proprietary software


Required Qualifications and Education

High School Diploma or GED required; some college preferred
Prior call center experience, preferably in an outbound production environment
Exposure to medical benefits is preferred
Experience with inbound and outbound calling preferred
Prior experience in collections, customer service, or provider services is a plus

Keywords: VirtualVocations, Paramount , Healthcare Navigation Support Coordinator, Healthcare , Signal Hill, California

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